Customer Support Representative

Description:

Are you passionate about delivering exceptional customer service? We're looking for a Customer Support Representative to join our team in Doha!

KeyResponsibilities:
✅ Respond to customer inquiries via phone, email, and chat
✅ Provide accurate information about products and services
✅ Troubleshoot and resolve customer issues
✅ Escalate complex cases when necessary
✅ Maintain detailed and accurate customer records

Requirements:
🎓 Bachelor’s degree in any field
🗣️ Fluent in Arabic and English (Bilingual)
💼 Minimum 3 years of relevant experience
💻 Proficient in MS Office and related softwares

What We’re Looking For:
●Empathy – Understand and relate to customer concerns professionally
●Clear Communication – Effective verbal and written communication
●Patience – Stay calm and composed under pressure
●Problem-Solving – Identify issues and offer effective solutions
●Attention to Detail – Record and manage customer data accurately
●Strong organizational and time management skills
●Multilingual abilities are a plus