Ticketing And Reservation Officer

Description:

Alftek International HR Consultancy is seeking an experienced Ticketing and Reservation Officer to join our client's team in Doha!
Location: Doha, Qatar
Key Responsibilities:
· Handle domestic and international airline ticket reservations, reissuance, cancellations, and refunds
· Manage hotel bookings, travel packages, and other tourism-related services
· Coordinate with airlines, hotels, and tour operators to ensure smooth service delivery
· Prepare reports and maintain reservation data using MS Office tools
Requirements:
· Minimum 5 years of experience in airline ticketing and travel industry operations.
· Strong working knowledge of ATTA/ATA & Amadeus GDS
· Hands-on experience with hotel booking systems
· Proficiency in MS Office (Outlook, Excel, Word)
· Excellent spoken and written English
· Strong customer service and communication skills