Application Support Analyst

Description:

A fantastic new opportunity has arisen to join an energy company in Doha as an application support analyst. Based in a busy support team, you will support business functions and provide technical expertise to maintain application support and resolve day to day issues.

Main Responsibilities:

• Investigating operational issues, problems and requests for support.
• Monitoring progress of requests for support and ensuring users and stakeholders are kept informed.
• Producing software designs showing processes, data flows and stored data
• Developing and executing test plans to verify the correct operation of completed software
• Defining and documenting small-scale projects, identifying and managing risks which might impact on the success of the project.
• Ensuring compliance with information security policies and procedures.
• Participating in meetings with stakeholders and assisting with presenting issues and solutions.

Required skills and experience:

• Software development experience using .Net, C# and Javascript.
• Demonstrated experience in project management and IT support.
• Technical expertise and broad IT knowledge.
• Competent knowledge in core skills applications, tools and techniques.
• Bachelor’s degree in any computer science or information technology discipline.