Assistant Operations & Account Manager

Description:

Mzad Qatar, one of Qatar’s leading digital marketplaces, is seeking a talented Assistant Operations & Account Manager to join our team.
Responsibilities:
·  Oversee auction workflows (live & online)
·  Manage client relationships with sellers, buyers, and partners
·  Handle escalations and ensure client satisfaction
·  Lead and coordinate with internal teams
·  Monitor KPIs, SLAs, and overall performance
Requirements:
·  3–5 years of experience in operations or account management
·  Fluent in Arabic & English (Arabic proficiency required)
·  Experience in e-commerce, auctions, or real estate is a plus