Credit and Collections Officer

Description:

Responsibilities

• Monitor accounts to identify outstanding debts
• Investigate historical data for each debt or bill
• Find and contact clients to ask about their overdue payments
• Take actions to encourage timely debt payments
• Process payments and refunds
• Resolve billing and customer credit issues
• Update account status records and collection efforts
• Report on collection activity and accounts receivable status

Requirements

• Proven experience as a Credit and Collection Specialist or similar role
• Knowledge of collection techniques (e.g. skip tracing)
• Familiarity with laws related to debt collection
• Working knowledge of MS Office and databases - especially Advanced MS-Excel
• Comfortable working with targets
• Patience and ability to manage stress
• Excellent communication skills in Arabic and English(written and oral)
• Skilled in negotiation
• Problem-solving skills
• Associate’s/Bachelor’s degree in Accounting  Finance  Commerce
• Must have a Qatari Driving License
• Must be on an immediately transferable visa