Customer Service Representative

Description:

This is a full-time on-site role as a Customer Service Representative at Rabban Moto located in Barwa Commercial Avenue Jeera Building, Showroom #15

The Customer Service Representative will be responsible for providing exceptional customer support and ensuring customer satisfaction. Their day-to-day tasks include addressing customer inquiries, complaints, and issues in a timely and efficient manner and providing solutions to enhance the customer experience.

Qualifications

• Excellent customer service skills, with a strong focus on customer satisfaction and experience
• Effective communication and listening skills
• Ability to multitask, prioritize, and manage time effectively
• Strong problem-solving and critical thinking skills
• Attention to detail and accuracy in data entry and record-keeping
• Proficient in Microsoft Office and customer service software
• Familiarity with the motorcycle industry and terminology is a plus
• Fluent in English and Arabic
• Associate's or Bachelor's degree in Business Administration or related field is preferred