Patient Experience Manager

Description:

Minimum, 10 years’ experience in a reputable organization, with minimum of 3-5 years in a Senior position

Skills required:

• Proven experience in a patient experience or customer service leadership role within a healthcare setting.
• Strong understanding of patient-centered care principles and customer service best practices.
• Excellent communication, interpersonal, and problem-solving skills.
• Expertise in troubleshooting application, network, and security problems.
• Proficiency in data analysis and reporting tools.
• Great analytical, problem-solving, and communication skills.
• Fluency in English is required; knowledge of Arabic is an advantage.