Bookstore and Retail Services Assistant

Description:

• Contribute to all activities of the bookstore operations.
• Hire, train, supervise and mentor student employees at the bookstore.
• Assist in maintaining relationships with the Georgetown University DC campus bookstore and their mail services.
• Design and procure GU-Q branded promotional items and custom branded merchandise for the university departments and customers.

Key activities

• Accurately handle and process daily sales, cash and card transactions, deposits and daily reporting.
• Accurately maintain stock levels and assist in processing new orders for merchandise.
• Assist in managing inventory, inventory audits.
• Assist in textbook ordering by coordinating with faculty, Academic Affairs, DC campus bookstore and regional publishers each semester.
• Assist with textbook distribution for students in fall, spring, and summer semesters.
• Anticipate customer requirements by directly handling inventory and fostering strong relationships, enabling proactive planning and execution of customer-related needs.
• Research, source, and negotiate orders with vendors, adhering to ethics and compliance guidelines in purchasing and in hiring suppliers.
• Perform activities such as receiving, pricing, shelving merchandise to ensure accuracy within the department.
• Work with communications department to design and source unique GU-Q branded merchandise and promotional items for all university departments from local and international vendors.
• Assist with conceptualizing, designing and building creative and visually appealing window displays to promote GU-Q, faculty achievements and publications, student programs and the GU-Q brand to external and internal audiences.
• Assist with developing content to promote the Bookstore and GU-Q brand.
• Generate and analyze sales reports & inventory valuation to determine appropriate inventory level on a monthly basis.
• Manage customer and vendor expectations, problem-solve, and provide alternative solutions without compromising service levels.
• Assist with book launches and other events that take place in the bookstore.
• Other similar duties, as required.