Call Center Supervisor

Description:

As our Call Center Supervisor, you will manage our call center operations, ensuring high levels of customer satisfaction and efficient handling of customer inquiries. You will lead a team of customer service representatives, providing training, support, and performance management.

Qualifications:

• Proven experience as a Call Center Supervisor or similar supervisory role.
• Experience in the Food & Beverage (F&B) industry is required.
• Fluent in Arabic and proficient in English.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational abilities.
• Ability to analyze performance data and implement improvements.
• Proficient in call center software and Microsoft Office Suite.

Why Join Us?

• Be part of a growing and innovative company.
• Lead a team of dedicated customer service professionals.
• Opportunities for career growth and development.