It Officer

Description:

We are looking for a skilled and proactive IT Officer to join our team in Doha, Qatar.
Responsibilities:
·       Provide first-line technical support for hardware, software, and network issues.
·       Install, configure, and update computer systems, applications, and peripherals.
·       Support users across office and field locations (remote & onsite).
·       Monitor system performance, antivirus, and security updates.
·       Log, track, and close support tickets using the IT service desk system.
·       Assist with onboarding/offboarding IT setups (email, accounts, devices).
·       Support printers, scanners, VoIP phones, and other office equipment.
·       Document technical solutions and create user guides for common issues.
·       Assist in IT asset tagging, inventory tracking, and hardware repairs.
·       Support the rollout of new IT systems, updates, and security patches.
Requirements
·       Bachelor’s degree in IT or related field.
·       4+ years of experience in IT support and troubleshooting.
·       Experience with user account management and ticketing systems.
·       Certifications like CompTIA A+, Network+, ITIL, or Azure are a plus.
·       Candidates must be legally eligible to work in Qatar